Warranty Returns & Exchanges

LIMITED 30-DAY WARRANTY


B&D Group, LLC, warrants to the original consumer that its products are
free from any electrical, material or mechanical manufacturing defects for a period of 30 days from the date of purchase. If any such defect is discovered within the warranty period, B&D Group, LLC. will repair or replace the unit free of charge upon receipt of the unit.

Please contact us immediately at Service@BandDGroup.com if you have a question, comment or concern regarding your order. Do not ship back any items without prior authorization. Returns will not be accepted and will be returned to sender.

PLEASE DO NOT SEND YOUR UNIT WITHOUT RECEIVING AN ESTIMATE FOR SERVICING. WE CANNOT STORE YOUR UNIT.

Complete LIMITED 30-DAY WARRANTY

B&D Group, LLC, warrants to the original consumer that its products are
free from any electrical, material or mechanical manufacturing defects for a period of 30 days from the date of purchase. If any such defect is discovered within the warranty period, B&D Group, LLC. will repair or replace the unit free of charge upon receipt of the unit, shipping postage prepaid and insured to the address received from Customer Service.

The warranty covers normal consumer use and does not cover damage that occurs in shipment or failure that results from alterations, accident, misuse, abuse, neglect,wear and tear, inadequate maintenance, commercial use, or unreasonable use of the unit. Removal of any panels voids all warranties. This warranty does not cover cost of repairs made or attempted outside the factory. Any applicable implied warranties, including warranties of merchant-ability and
fitness is hereby limited to 30 days from the date of purchase. Expressed
or incidental damages resulting from a breach of any applicable express or
implied warranties are hereby excluded. Some states do not allow
limitations on the duration of implied warranties and do not allow exclusion
of incidental or consequential damages, so the above limitations and
exclusions in these instances may not apply. The only authorized service
center in the United States would be communicated from Customer
Service. Ship the unit carefully packed, preferably in the original carton,
and send it prepaid and adequately insured. Include a letter detailing the
complaint or issue, along with your daytime telephone number, email, name and
address inside the shipping carton. If your warranty has expired and you
want an estimated fee for service, write to Service@BandDGroup.com,
specifying the model number and the problem.

PLEASE DO NOT SEND YOUR UNIT WITHOUT RECEIVING AN ESTIMATE FOR SERVICING. WE CANNOT STORE YOUR UNIT.

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