Returns & Exchanges

LIMITED 30-DAY WARRANTY
B&D Group, LLC, warrants to the original consumer that its products are
free from any electrical or mechanical defects for a period of 30 days from
the date of purchase. If any such defect is discovered within the warranty
period, B&D Group, LLC. will repair or replace the unit free of charge upon
receipt of the unit.

Today Show's "Jill's Steal and Deals" combo deal including a surf board and 2 pool tubes for $22.49 are final sale. Items are not eligible for refund or store credit. 

Please contact us immediately if you have a question, comment or concern regarding your order. Do not ship back any items without prior authorization. Returns will not be accepted and will be returned to sender.

PLEASE DO NOT SEND YOUR UNIT WITHOUT RECEIVING AN ESTIMATE FOR
SERVICING. WE CANNOT STORE YOUR UNIT.

Complete LIMITED 30-DAY WARRANTY

B&D Group, LLC, warrants to the original consumer that its products are
free from any electrical or mechanical defects for a period of 30 days from
the date of purchase. If any such defect is discovered within the warranty
period, B&D Group, LLC. will repair or replace the unit free of charge upon
receipt of the unit, shipping postage prepaid and insured to the factory
address received from Customer Service. The warranty covers normal
consumer use and does not cover damage that occurs in shipment or
failure that results from alterations, accident, misuse, abuse, neglect,
wear and tear, inadequate maintenance, commercial use, or unreasonable
use of the unit. Removal of any panels voids all warranties. This warranty
does not cover cost of repairs made or attempted outside the factory. Any
applicable implied warranties, including warranties of merchantability and
fitness is hereby limited to 30 days from the date of purchase. Expressed
or incidental damages resulting from a breach of any applicable express or
implied warranties are hereby excluded. Some states do not allow
limitations on the duration of implied warranties and do not allow exclusion
of incidental or consequential damages, so the above limitations and
exclusions in these instances may not apply. The only authorized service
center in the United States would be communicated from Customer
Service. Ship the unit carefully packed, preferably in the original carton,
and send it prepaid, and adequately insured. Include a letter detailing the
complaint or issue, along with your daytime telephone number, name and
address inside the shipping carton. If your warranty has expired and you
want an estimated fee for service, write to Service@BandDGroup.com,
specifying the model number and the problem.

PLEASE DO NOT SEND YOUR UNIT WITHOUT RECEIVING AN ESTIMATE FOR
SERVICING. WE CANNOT STORE YOUR UNIT.