We provide a full warranty against manufacturer's defects and will replace a defective product within 30 days of purchase. If your product is defective, you have 30 days from purchase to contact us for instructions on how to exchange your item.
Please send an email to: Service@banddgroup.com for complete exchange instructions. Returns must be in new condition with its original packaging. Returns that adhere to our return policy will be refunded the purchase price minus the shipping cost. Customer is responsible for return shipping and we suggest return via trackable common carrier.